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What’s the Difference Between Mystery Shopping and an Audit? 

Mystery shopping and auditing are powerful tools in the retail industry. They help evaluate business performance and customer experience, but they have distinct approaches and objectives. So, it’s important for businesses to understand these differences and use them effectively to their advantage.  With mystery shopping, individuals called mystery shoppers or secret shoppers act like regular customers. They visit the store, …

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How to Keep Track of All the Important Details While Mystery Shopping 

Mystery shopping is a powerful tool for businesses to understand their customer experience. It involves individuals posing as regular customers while observing and evaluating the quality of service, compliance with procedure, cleanliness, and other aspects of the retail experience. But as simple as it sounds, mystery shopping requires meticulous attention to detail and excellent recording skills. As a mystery shopper, …

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A Guide to Mystery Shopping While on Vacation 

Hey there, travel enthusiasts and savvy shoppers! This one’s for you—we’re diving into the fascinating world of mystery shopping while on vacation. We know you’re not newbies, so let’s jump right into the deep end!  Mystery shopping, as most of you know, is a method used by market research companies and organizations to measure the quality of service or gather …

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How to Maximize Your Mystery Shopping Profitability 

Are you ready to turn your covert shopping missions into a side hustle? Well, you’re in the right place. This blog will walk you through the best strategies to maximize your profitability as a mystery shopper. In this ever-changing retail landscape, businesses are eager to get real insights into their customer’s experiences, and that’s where you come in. As a …

Mystery Shopping: The Basics 

Mystery shopping has become a very popular way for brands to stay informed about their products and displays in-store. If you’ve never heard of mystery shopping before, you might be picturing a sneaky person lurking in the shadows of the grocery aisles, clad in spy gear with a mask. Fortunately—or maybe unfortunately—this is not the case. In reality, mystery shoppers …

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Is Mystery Shopping Dying Out? 

The idea of secret shopping has boomed in the last decade as business owners and retailers have learned just how much shopper insights can help improve their business. Reviews, in-store photos, and employee impressions from mystery shoppers can be very informative. With this data, stores have been able to grow and create better shopping experiences for customers. However, because retailers …

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Store Employee Interactions—Are You Paying Attention? 

As a secret shopper, most of the time when you’re out completing Missions, your only thought about store employees is “please don’t notice me.” But, in some cases, Missions might require you to interact directly with employees. This usually involves asking employees questions and gauging their knowledge, helpfulness, politeness, etc. Even if there aren’t questions like this included in your …

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What Happens with Your Refused Mission Results?

Mystery shopping with Mobee is a great side hustle where you can earn a variety of different rewards to all of your favorite shops and restaurants.  The Mobee Missions are created by brands in order to check in on their products on the shelves where they can’t see them. They need you to be their eyes and ears in store.  …

Who Can Be a Mystery Shopper? 

Mystery shopping can be right for just about anyone, as long as they are dedicated to doing a good job. In fact, most businesses prefer a wide range of shoppers from all different kinds of backgrounds. This way, they are able to learn as much information about their products and the stores they’re being sold at as possible. All perspectives …

5 Ways to Be a More Observant Mystery Shopper 

Mystery shopping can seem deceptively easy on the surface. Many think it’s as simple as downloading an app, heading to the store, answering some questions, and making money. However, there are some nuances that go into being successful at it, just like with any other job. No. 1: Follow Directions as Closely as Possible Arguably the most important part of …