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What’s the Difference Between Mystery Shopping and an Audit? 

Mystery shopping and auditing are powerful tools in the retail industry. They help evaluate business performance and customer experience, but they have distinct approaches and objectives. So, it’s important for businesses to understand these differences and use them effectively to their advantage.  With mystery shopping, individuals called mystery shoppers or secret shoppers act like regular customers. They visit the store, …

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Is Mystery Shopping Dying Out? 

The idea of secret shopping has boomed in the last decade as business owners and retailers have learned just how much shopper insights can help improve their business. Reviews, in-store photos, and employee impressions from mystery shoppers can be very informative. With this data, stores have been able to grow and create better shopping experiences for customers. However, because retailers …

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How to Use the Mobee App: A Step-by-Step Guide

So, you downloaded The Mobee App! That must mean you’re ready to be completing Missions, earning points, and redeeming all those sweet rewards. But, where to start? Opening up the App Upon opening the app for the first time, you may be met with some informative images about Mobee. These images will tell you about finding Missions, answering questions during …

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5 Top-notch Tips for Sneaky Snapshots

This is a guest post written by one of our Bees, Hillory Hughes. When completing Mobee missions, capturing high-quality photos can sometimes be challenging, especially if a store associate is on to you.  Here are five top-notch tips for capturing the best sneaky snapshots! These sure-fire tricks will help ensure your Missions get approved.   No. 1: Silence Your Cell Phone  Just like at the movie theatres, …

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Mobee Secret Shopper Insights: May 2021

Do you remember our Shop ‘Til You Drop Mission? It’s been running for a few months, and in May we received 2,966 validated responses from Bees! We wanted to share the data so that you could see the results of your hard work. Let’s get into it!  Which Stores Were Included?  This Mission was completed across many different retail channels.   This is what the pins …

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Mystery Shopping: What It Is and How You Can Make Money from It

This is a guest post from one of our Bees, Dale Calaway.   Mystery shopping has been around since the late 1990s. But many people are not sure what is behind the mystery of mystery shopping. In this blog, one of our Bees, Dale Calaway, uncovers the secrets behind mystery shopping to help you decide if it is right for you.  What is Mystery Shopping?   Mystery shopping, also known as …

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What to Do When You Get Caught Taking Photos In-Store

This is a guest post written by one of our Bees, Stephanie Modkins. Secret shopping is fun until you get caught. And answering probing questions from a skeptical store representative can be scary. In these situations, you might not be sure what you should say. You also might be scared that they will ask you to leave the store. Your …